Service Desk L1 en Softtek
Sueldo oculto
Aguascalientes
Empleado de tiempo completo
Nivel de Inglés: Nivel Avanzado
Role: Service Desk L1
Requirements : experience with Windows 10, ITIL framework, k nowledge with Ticketing System Tool, desired knowledge Active Directory and Outlook Support, experience with Office 365.
Responsibilities: Design customized schedules for accounts, optimize the workforce in order to satisfy targets and metrics, deliver performance reports, implement process improvement projects
Required Languages: advanced english
Possible Job location(s): Aguascalientes, on-site