Technical Services Analyst POS Senior en Evenplan

 

Essential Functions / Responsibilities:  

•          Collaborate with Solution Engineers, software development, and QA to streamline banking product integrations. 

•          Provide insights to Technical Services and Software Development to enhance  banking solutions. 

•          Oversee the technical aspects of relationships with banking clients and partners. 

•          Offer product, solution, and integration training specifically tailored to the needs of banks. 

•          Support banks before, between and after software integration projects. 

•          Review and assess banking software implementations to diagnose and resolve any reported issues.

•          Document and manage any incidents detected during testing, providing detailed follow-up and collaborating with development teams for timely resolution.

 

 

Competencies / Skills Requirements:  

•          Proficient English communication skills, both verbal and written. 

•          Familiarity with POS systems, with an understanding of EMV standards and transactions.

•          Broad knowledge of software development structures and logical frameworks

•          Skills in project and time management, with an emphasis on prioritizing tasks. 

•          Analytical and leadership abilities, with a focus on managing banking client expectations. 

•          Broad understanding of development processes and methodologies.

•          Strong interpersonal skills to establish solid relationships and effectively work in a team setting. 

•          Capacity to bridge the gap between business needs and technical implementations. 

 

Required Education / Experience Requirements:  

•          Bachelor’s degree in Computer Science, IT Engineering, or a related field from a recognized Mexican university or institute.. 

•          1-2 years of development experience (e.g., Java, C, C++) preferably in banking or financial sectors. 

•          Agile work environment experience (Scrum or Kanban), with proficiency in JIRA or other ticketing systems.

•          Familiarity with CI/CD tools (like Jenkins, Bamboo). 

•          Experience using GIT (GitLab or Bitbucket). 

•          Understands unit testing methodologies; knowledge of test automation tools and BDD is a plus.

•          Experience with ticketing systems such as JIRA is essential for managing tasks and tracking issues.