Junior Active Directory Engineer en Benito Juárez, Ciudad de México para Teleperformance México - Hireline México

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Junior Active Directory Engineer

$ 10,000 a 15,000 MXN

Ciudad de México

Empleado de tiempo completo

Nivel de Inglés: Nivel Avanzado

Account Admin Analyst

Responsible for:

Execute all the processes to ensure the arrival and the creation of the internal and external accounts that are used in operations area & staff, in order to avoid affecting the estimated time in which the new training generations arrive to the production floor to take calls, without affecting the metrics in operations.

Education and specific Training:

Any career related to IT.

Work experience:

-One year of experience as a Helpdesk analyst (desired), Experience in ticket handling (any tool), multitask and excellent handling of stressful situations.

-English proficiency (written and spoken). Experienced Active directory, Outlook, Exchange and CRM systems (any tool) (desired).

-It Account Admin or Helpdesk Related Activity.

-Desired 1-year experience on any IT related Area. Desktop support, networking or server network services.

-English is required

-Experience using any CRM system.

-Information analysis

-Excel intermediate.

-Information security Knowledge

-Experience on handling technical support calls and helpdesk systems

We offer:

-Monthly payment

-Development opportunity

-Accreditation of hours