Twilio Voice Technical Product Owner en Pyramid Consulting

Mandatory Skills : Twilio Voice, IVR, Twilio Inbound & Outbound, Twilio Insights, Twilio Analytics, Contact center platform, Provider, Payer, Operations, Healthcare domain, Product Owner

• Exposure to Twilio IVR and Insights reporting
• Skills needed –  
• •Seasoned Product Owner  with 10+ years of experience as Technical PO  
• •Must have skills –  
• oDB knowledge with hands on SQL skills to handle complex needs  
• oFamiliar with end-to-end Contact Center reporting  
• oInterpersonal skills with the ability to handle demanding stakeholders  
• oAbility to convert complex business needs into User Stories with clearly articulated 
• acceptance criteria  
•  skills –  
• Familiar with Twilio Insights with product background   
• Familiar with healthcare compliance needs for reporting