Datacom Specialist (Telcom, Network Engineer) Senior en Adecco

$ 70,000 a 80,000 MXN (Bruto)

Querétaro

Empleado de tiempo completo

Inglés : Nivel Avanzado

DATACOM SPECIALIST

RESPONSIBILITIES:

•Handling customer service requests for our Datacom products.

•Troubleshoot hardware or software problems.

•Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support.

•Troubleshoot hardware or software problems.

•Performing network upgrades/ updates.

•Provide detailed information on how to set up, configure or upgrade IP products and their features.

•Identify customers concerns and critical problems based on customer interaction.

SKILLS:

•Fluent English, conversation and writing.

•Strong working relationships with other teams.

•Quick learning technical and procedural topics.