Sr. Office 365 Engineer/ colaboration Tools Engineer en AstraZeneca

unction/Team – Collaboration Services reside in the Infrastructure organization in AZ IT under End User Services. 

The team is responsible for the following areas of IT: 

Collaboration, Document Storage and Workflow Services 

Microsoft Office 365 (Mail, SharePoint, OneDrive, Teams, Forms, Power Automate etc.) 

Box.com, Nintex, DocuSign etc. 

Cloud Services, Mail&Calendar 

Microsoft Office 365 (Exchange Online-OnPrem/Outlook) 

Azure AD 

Microsoft Defender 

Mimecast (Desirable) 

O365 PowerShell Scripting 

The Senior Engineer will assist with the design, development, implementation and support of AstraZeneca IT Infrastructure technology. Working under guidance of more senior employees, the role holder will be involved in analyzing requirements, implementing components of solutions as well as supporting solution enhancements and maintenance, which may require a close collaboration with third party suppliers. The Associate IT Infrastructure Engineer will adhere to the established AstraZeneca lifecycle methodology and practices. This may include maintaining program libraries and technical documentation of individual components within solutions. 

You must demonstrate excellent interpersonal skills and be able to take a leading role in a dynamic IT project and support team supplying industry-standard technology solutions across the globe. 

 

Job Description 

Role and Responsibilities 

Develops technical expertise and shares knowledge as required with project teams working on the development, implementation, maintenance and improvement of IT Infrastructure Operations solutions  

Provides support in reviewing technical designs and ensuring adherence to the AZ Architecture Roadmap, Information Services Strategy and High-Level Designs, as well as regulatory requirements and standards 

Assists in the preparation of business cases, Request for Proposals, supplier selection and evaluation of proposals 

Assists more senior employees in defining infrastructure solutions, ensuring alignment with the target benefits and value expected 

Assists in the design, development, configuration and documentation of infrastructure components 

Provides support with performance analysis and document solution components 

Gathers and collates management reporting information on existing infrastructure solutions and services 

Performs maintenance and support activities, routine analysis and evaluation on resource requirements necessary to maintain and/or expand service levels 

Supports investigations of problems within existing solutions utilizing ITIL V3.0 principles 

Must demonstrate the capability to identify and propose innovative solutions to improve service performance. 

Proactive management of the global infrastructure to maximize performance and reliability 

Ensure system integrity, security and recoverability. 

Provide technical advice and education to the junior engineers 

Drive opportunities for process and service improvement. 

Deliver solutions to recurring issues to drive process improvement. 

Essential Skills and experience 

Collaboration, Document Storage and Workflow Services 

Microsoft Office 365 (Mail, SharePoint, OneDrive, Teams, Forms, Power Automate etc.) 

Box.com, Nintex, DocuSign etc. Cloud Services, Mail&Calendar 

Microsoft Office 365 (Exchange Online-OnPrem/Outlook) 

Azure AD 

Microsoft Defender 

O365 PowerShell Scripting

Desirable Skills and experience 

Mimecast 

Degree level education in computer science or similar 

Good commercial awareness and understanding of the external market 

Demonstrate initiative, strong customer orientation, and cross-cultural working