Senior Product Manager (Fraud) - Finance en Truelogic Software

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

A mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Lending through a patented technology that turns a smartphone into digital collateral and cutting-edge machine learning, data science, and anti-fraud AI allow them to offer the lowest cost and qualify the most customers in the industry. As of 2024, we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

The Senior Product Manager for the Fraud Team will define and lead the strategy, roadmap, and execution of fraud prevention and detection initiatives across all global platforms. This role will focus on implementing innovative tools and techniques to reduce fraud losses while maintaining a seamless experience for our users. The ideal candidate will also collaborate with engineering, risk, and data science teams to build scalable fraud solutions.

The successful candidate will bring expertise in fraud risk management, data analytics, and a passion for financial inclusion. Strong problem-solving skills and the ability to work in a fast-paced, cross-functional environment will be essential.

Create a roadmap to continuously improve the fraud prevention platform with goals to:

• Reduce fraud losses and operational inefficiencies.

• Enhance fraud detection with cutting-edge models and rules while minimizing false positives.

• Streamline customer experience through frictionless fraud mitigation solutions.

• Lead the end-to-end product lifecycle from ideation, requirements gathering, development, testing, and iteration, to full-scale implementation.

• Work closely with engineering, fraud operations, and data science teams to deliver high-quality solutions that balance security and user experience.

• Analyze and leverage data (ability to write and interpret SQL queries) to refine fraud prevention mechanisms.

• Stay informed about emerging fraud trends, regulatory requirements, and industry technologies to maintain a state-of-the-art fraud platform.

• Collaborate with internal teams to implement KPIs and monitoring systems to track fraud metrics and solution efficacy.

• 5+ years of product management experience, preferably in fraud or risk management within fintech or a related field.

• Experience driving cross-functional teams, including engineering and data science, to deliver impactful products.

• Proven ability to manage and prioritize multiple initiatives in a fast-paced environment.

• Strong data-driven decision-making skills, including the ability to run SQL queries.

• Familiarity with fraud detection technologies, including behavioral analytics, device intelligence, and machine learning solutions.

• Demonstrated success in creating customer-first solutions while balancing security and operational efficiency.

• Experience in high-growth startups.

• Familiarity with fraud prevention tools and vendors (e.g., Sift, Arkose Labs, or equivalent).

• Knowledge of compliance regulations related to fraud (e.g., AML, KYC).

• 100% Company-funded Health and Dental insurance for employees and immediate family members.

• Life insurance.

• Phone finance, Headphones, home office equipment, and fitness perks.

• 30 days of Christmas bonus

• 20 days paid Vacation

• 50% Vacation premium

• 13% Saving funds

• $2,000 MXN monthly grocery coupons

• $2,000 USD annual Co-working Travel perk

• $2,000 USD annual Professional Development perk

It's required to go to the office in Col. Cuauhtémoc (CDMX), 3 times per week.

Apply now!