WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Director, Product Manager

  Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. 

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. 

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you 

In this role, you will be expected to demonstrate proficiency in five key areas: 

• Human Centered . You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs 
• Business Focused . You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically 
• Technology Driven . You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind 
• Integrated Problem Solving . Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer. 
• Transformational Leadership . You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way 

This Product Leader must have experience building platforms, products and teams from the ground up and leading teams through technology transformation. You have data expertise, platform technology knowledge, and know how to build modern microservices based solutions on cloud at scale. Qualified candidates will have an established record of strategic thought and people leadership. They will have demonstrated their ability to identify and unlock areas of leverage, create stakeholder buy-in and alignment on a shared agenda, and creatively problem solve through impediments to progress. 

We are currently hiring for multiple subject areas:

• The Card Core Modernization: Power a modernization journey centered on unleashing a new era of customer experience and underwriting innovation at Capital One. You will lead a product team and own the strategy and execution to transform the most critical aspect of our infrastructure. This step in our modernization journey will unlock significant strategic benefits in speed to market, real time data, greater product innovation possibilities and more strategic use of the wealth of data contained in the Card line of business system of record. 

• Enterprise Products & Experience: We obsess over creating a best-in-class developer experience while ensuring the performance, stability, and health of Capital One's applications. You will lead a product team focused on our modernization & automation transformation, creating innovative products & capabilities to unlock developer productivity and innovation across the Capital One.

We want you if you are: 

• Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. 
• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. 
• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product 
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships. 
• Learner.  You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new  
• Team Player.  You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.  

Basic Qualifications: 

• Intermediate-Advanced English fluency
• Bachelor’s Degree 
• At least 8 years of experience in digital product management  

 

Preferred Qualifications: 

• Bachelor’s Degree in Computer Science or Engineering 
• MBA or Master’s degree 
• 8+ years of experience in Agile product management 
• 8+ years of experience translating business strategy and analysis into consumer facing digital products  

Capital One will only consider candidates that are Mexico citizens or permanent residents.  

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws. 

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.