Semi Senior Java Support Engineer - Remoto en Procalidad Sas

100% Remote – Mexico |  Only Mexican Citizens

Ready to level up your career in a dynamic, fully remote environment?
We’re looking for a  Java Support Engineer  who loves problem-solving, thinks fast, codes smart, and is passionate about building better, more reliable systems.

If you're ready to work on impactful projects, improve critical applications, and collaborate with top engineering minds —  this is your moment .

A degree in  Systems Engineering ,  Computer Engineering ,  Industrial Engineering , or related fields.

3+ years  of hands-on experience as a  Support Engineer  or  Java Developer .

Solid skills in:

Java ,  SQL ,  UNIX/Linux  environments

Data Structures  (and actually using them in real life, not just theory)

Problem-solving  — spot patterns, find root causes, and suggest smart solutions

Great communication skills — you can explain tech stuff clearly to both techies and business folks.

Comfortable working with:

Structured or Object-Oriented Programming  (Java)

Scripting languages  like Shell Script, Perl, JavaScript, or Python

Databases  like Sybase ASE/IQ, Oracle, or DB2

Dive deep into applications to analyze and resolve tricky issues.

Debug code, crack logs, and hunt down bugs like a pro.

Manage incidents and keep users, developers, and stakeholders in the loop.

Spot patterns in recurring failures and help fix them  for good .

Work with machine learning-powered tools to automate failure detection and health recovery.

Suggest and implement smarter, more efficient processes.

Help automate repetitive tasks so we can all focus on the good stuff.

Join in on Change Management processes to keep our production environment top-notch.

Build detailed runbooks and performance reports to make life easier for everyone.

Always learning, always growing — including working with proprietary technologies (we’ll teach you, no worries!).

Experience in the  Financial Services Industry .

Exposure to  Big Data/Cluster Computing : Spark, Hadoop, HDFS, XRS (especially with cloud platforms).

A degree in  Computer Science .