Principal Product Designer - Follow Up Boss - Remoto en Zillow

About the role

As a principal product designer within the Follow Up Boss team, you’re responsible for uncovering insights, building a strong opinion, setting a high quality vision, and articulating your vision through impressive designs and compelling experiences. As a design leader, you develop positive relationships, provide mentorship to other designers, and work with others to elevate design quality. You will play a critical role in how Follow Up Boss realizes that vision, helping us shape and deliver high quality and innovative experiences that will build momentum for the Follow Up Boss team, agents, and business. 

Responsibilities:

• Discover; Proactively discover company level opportunities and help bring clarity and insight to these problems.
• Own your ideas; Own specific design-led projects that you proactively seek out. 
• Be an expert; Work with Design and Product leaders to identify programs of work where your direction and expertise are needed to guide the work to a successful customer focussed outcome. 
• Ship quality; Work across the entire design, product, engineering, support and go to market teams to ensure that the quality of the products we ship goes above and beyond the standards our customers expect.
• Inform strategy; In close partnership with the Product team, help to execute and inform the ongoing Design strategy and Product strategies.
• Improve our practices; Identify gaps in our approach and lead the team to solutions. 
• Customer focus; Work closely with real estate agents who use Follow Up Boss everyday.
• Impact; You are able to develop innovative patterns and systems that are durable, repeatable and set a new standard for interaction for the company.
• Platform thinking; Design a platform that works for a single agent or a team of a thousand agents. 
• Create experiences for web, iOS, Android
• Contribute, learn, grow, and have fun

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

7-10 years as a product designer, user experience designer, design lead, or similar role

Experience building products in a remote or distributed team environment.  

Exceptional interaction and visual design skills. 

Demonstrated portfolio of shipping amazing customer experiences that have made a significant impact on business and customer metrics.   

Strong organization and execution capabilities, especially in areas of influence and collaboration with diverse, cross-functional teams.

Excellent written/verbal communication - an engaging storyteller. 

Experience leading design activities like journey mapping, co-design sessions, prototyping, design critique, and user testing

A bias towards prototyping and talking to customers.

Experience designing for B2B, B2B2C or productivity experiences. 

Please submit a portfolio that highlights relevant work and a resume with your application.