Ingeniero Soporte Senior - TAC en Miguel Hidalgo, Ciudad de México para Calculus Networks - Hireline México
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Ingeniero Soporte Senior - TAC en Calculus Networks

$ 40,000 a 45,000 MXN (Bruto)

Ciudad de México

Empleado de tiempo completo

Nivel de Inglés: Nivel Intermedio

FUNCTIONS AND RESPONSIBILITIES:


- Perform technical problem resolution, including analysis, troubleshooting and repair.

- Acting as a Customer Advocate in a Network Operation Center for SDWAN customer.

- Responsible for analyzing, testing, isolating and repairing any network and customer issues.

- Performs proactive monitoring, configuration management and fault resolution SDWAN network.


KNOWLEDGE AND EXPERIENCE


- Intermediate or Advanced English skills

- 4 to 7 years of experience as Network Technician

- WAN/LAN/Wifi knowledge (implementation and troubleshooting)

- Routing troubleshooting

- MPLS/BGP configuration (Desired)

- SDWAN knowledge (Desired)

- Programing and linux skills (Desired)

- Customer Premise Equipment (CPE) configuration and installation experience.

- Virtualization experience.


- Experience with using/administering helpdesk/service desk software.

- Self-motivated and willing to resolve challenging problem

- Cisco Certified Network Associate (CCNA) (Desired but not required)

*Any professional experience abroad is a plus.


We offer

·          Salary based on experience

·          Benefits by law

·          Multicultural environment

·          Fast growing opportunities


This position will work at the Corporate offices located in Mexico City.