Publicado hace 8 días.
Administrador - MS Teams, Slack, Google Workspace & Copilot en Warner Bros. Discovery
Sueldo oculto
Ciudad de México - Híbrido
Empleado de tiempo completo
Inglés : Nivel Avanzado
YOUR NEW ROLE:
We’re looking for an Engineer to manage and optimize collaboration tools like Slack, Google Workspace, Microsoft Teams, and Co-Pilot. In this role, you'll provide technical support, troubleshoot user issues, and help integrate and configure tools for better efficiency and user experience, leveraging AI where possible.
Y OUR RESPONSIBILITIES:
- Administer and support collaboration tools like Slack, Google Workspace, Microsoft Teams, and Co-Pilot.
- Troubleshoot user issues, resolve permissions problems, and optimize tool settings for improved productivity.
- Assist with third-party app integrations and automate tasks to streamline workflows.
- Work with internal teams to manage user access and security across platforms.
- Keep tools configured for efficient file sharing, email management, and secure collaboration with external vendors.
- Stay updated on tool features, best practices, and AI capabilities to maximize platform performance.
- Create training materials and documentation to ensure effective tool usage across the company. REQUIREMENTS:
- Bachelor’s degree in Computer Science or related field.
- 3+ years of experience managing collaboration tools like Slack, MS Teams, Google Workspace.
- Solid understanding of user permissions, channel management, and platform-specific features.
- Experience troubleshooting common issues like access permissions and notification failures.
- Strong communication and problem-solving skills, with a proactive approach to tool optimization.
- Familiarity with cloud platforms (AWS, Azure, Google Cloud) and APIs is a plus.
- Knowledge of automation tools is preferred but not required.
This is your chance to shape how collaboration tools work within the company and make a real impact on day-to-day operations!