SysAdmin Lead

General Description: The System Administrator Lead is responsible for overseeing the implementation of Jira-to-Jira integration and providing ongoing support for Jira changes based on project requirements. Additionally, the role involves installing software releases, performing system upgrades, troubleshooting system issues, maintaining system documentation, and ensuring data integrity across various technologies and applications.

Job Responsibilities:

·         Implement Jira-to-Jira integration and provide ongoing support for Jira changes

·         Install new software releases, perform system upgrades, and evaluate/apply patches

·         Troubleshoot system issues and resolve or escalate as necessary

·         Perform system backups, recovery, and maintain data files

·         Monitor system configuration to ensure data integrity

·         Create and update system documentation, including configurations and backup procedures

·         Provide user management and support for local and remote users

·         Manage system access across groups to ensure compliance

·         Create and manage security schemes, permission schemes, and configurations

·         Interface with development groups within the organization for IT support during development cycles/software

·         Manage and administer JIRA/Confluence add-ons, plugins, and extensions

·         Maintain other reporting and collaboration tools in the engineering environment

·         Maintain and manage Automation Build Environments such as Jenkins

·         Implement Atlassian Tools upgrades and coordinate infrastructure maintenance and system migrations with other IT staff

·         Work on complex workflows and heavy customization issues types

·         Perform Jira to Cloud migration and Confluence to Cloud migration

Qualifications:

·         5-8 years of experience in system administration

·         Proficiency in Shell Scripting

·         Proficiency in Jira JQL query

·         Experience with Groovy Scripting for automation of workflows and template creation

·         Experience with databases such as PostgreSQL and MySQL

Must-Haves:

·         Experience with user management and support for a large number of users

·         Proficiency in managing security schemes, permission schemes, and configurations

·         Experience with JIRA/Confluence add-ons, plugins, and extensions administration

·         Familiarity with managing reporting and collaboration tools in an engineering environment

·         Experience with Automation Build Environments such as Jenkins

·         Experience in implementing Atlassian Tools upgrades and coordinating system migrations

·         Experience with complex workflows and heavy customization in Jira

·         Experience with Jira to Cloud migration and Confluence to Cloud migration

Nice-to-Haves:

·         Additional certifications or training in relevant technologies

·         Experience with other system administration tools or platforms

Soft Skills:

·         Strong communication skills for interfacing with development groups and collaborating with other IT staff

·         Analytical and problem-solving skills for troubleshooting system issues

·         Attention to detail for maintaining system documentation and ensuring data integrity

·         Ability to work independently and in a team environment

Benefits:

• 20 vacation days per year
• Aguinaldo superior
• SGMMm
• Learning Platform
• Grocery Vouchers