ServiceNow HRSD Developer Senior - Híbrido en Fixity

Job Description – ServiceNow HRSD Developer Role Information

• Role:  ServiceNow HRSD Developer

• Required Technical Skill Set:  ServiceNow, HRSD/ESC Modules, Java/Javascript

• Experience Range:  5+ Years

• Strong experience in development and customization of ServiceNow HR Service Delivery (Employee Service Management) applications, including:

  • HR Case Management

  • HR Knowledge Management

  • Employee Service Center (Portal)

  • Enterprise Onboarding and Transitions (Lifecycle Events)

  • Employee Document Management

  • Performance Analytics for HR

• Integration experience with HRSM/HRIS systems (e.g., Workday, SAP SuccessFactors).

• Experience integrating with directories such as Active Directory using LDAPs.

• Expertise in integrations via Web Services, JDBC, SFTP.

• Strong understanding of testing practices (unit testing, integration testing, performance testing, UAT, or client-specific testing).

• Proficiency in ServiceNow solution development using JavaScript, Jelly, Web Services, XML, HTML, CSS.

• Certifications:

  • ServiceNow Certified System Administrator (mandatory).

  • ServiceNow Certified Implementation Specialist in HRSD (mandatory).

• Knowledge of Agile/Scrum methodology.

• Basic knowledge of ITIL standards and HRSD processes.

• Understanding of Software Development Lifecycle (SDLC).

• Strong communication skills (verbal and written) with both technical and non-technical audiences.

• Excellent interpersonal and collaborative skills to work effectively with project team members.

• Active participation in planning meetings (pre-iteration, retrospectives, etc.).

• ServiceNow Certified Implementation Specialist in ITSM.

• ITIL V3/V4 Foundation certification.

• ServiceNow Certified Application Developer (CAD).

• Translate HR business requirements into technical requirements and solutions.

• Configure and develop ServiceNow HRSD modules, including data imports and integrations with HR systems of record.

• Collaborate with ServiceNow Platform Administrators and ITSM Developers.

• Troubleshoot issues related to patching and release management for HRSD.

• Design and develop UI forms, fields, notifications, automation scripts, integrations, workflows, and reports.

• Create, monitor, modify, and publish service catalog workflows with approvals.

• Work with HR teams to design and build the Employee Service Portal.

• Develop and manage access control rules (ACLs) and validations in workflows.

• Capture user stories and ensure adherence to best practices and development guidelines.

• Participate in daily stand-up meetings and review requirement changes.

• Ensure delivery of high-quality code with proper documentation.

• Perform unit testing and support users during UAT.

• Provide training to HRSD fulfillers and administrators on developed functionalities.