Salesforce Business Analyst«Advisor» Hybrid(CDMX-Monterrey) en ITCHOME

Salesforce Business Analyst
«Advisor» Hybrid (CDMX-Monterrey)

Required Experience in:

Salesforce Business Analysis — 4+ years

Stakeholder Management & Cross-Team Collaboration — 4+ years

Decision Making & Problem Solving — 4+ years

Leadership & Team Collaboration — 3+ years

Intermediate proficiency in:

Business Process Analysis Tools

Salesforce Development

Business Process Design

Requirements Analysis

Business Model Strategy

Key Responsibilities

Analyze current business processes, systems, and operational models.

Gather, document, and synthesize business and technical requirements.

Design future-state business processes and technology solutions.

Develop detailed process maps and business documentation.

Collaborate with stakeholders to align business needs with Salesforce solutions.

Support business transformation and continuous improvement initiatives.

Provide insights and recommendations to enhance project scope and solution effectiveness.

Analyze data trends, customer feedback, and operational metrics to improve outcomes.

Collaborate across multiple teams and contribute to key business and technical decisions.

Mentor and support junior team members by sharing knowledge and best practices.

WE OFFER: Competitive Salary

Payroll + Legal and Superior Benefits

Work area : CDMX / Monterrey/ Estado de México (Hybrid)