Representante de Éxito en Anuncios de Facebook Intermedio en MediaMint

Ad Success Representative

Mexico City, Mexico

Role Overview:

We are seeking an Ad Success Representative to support an esteemed client in the digital advertising space. This role is a hybrid of strategic account management and operational excellence. You will be the primary link between client partners and Ad Operations—managing workflows, delivering insights, and driving campaign success. 

This is a high-impact, fast-moving role—ideal for someone who excels at switching between hands-on tasks and big-picture thinking.

Key Responsibilities: 

Client Engagement & Strategic Partnership 

Manage 3–4 client partners, including subsidiaries under large holding companies. 

Lead structured weekly check-ins, provide proactive recommendations, and build trust-based relationships. 

Support account retention and growth by identifying revenue opportunities and upsell strategies

Campaign Management & Operational Support 

Act as liaison between client teams and Ad Operations; manage ticket submissions and QA deliverables. 

Use tools like Slack, Salesforce, and trackers to ensure smooth workflow and issue resolution. 

Oversee Direct IO, Programmatic, and Self-Serve (Ads Manager) campaign processes.

Insight Generation & Optimization  

Download and analyze campaign performance data. 

Translate metrics into clear, actionable insights and optimizations. 

Deliver reporting narratives that align with campaign goals and strategy. 

Internal Collaboration & Workflow Development 

Partner with product, marketing, and engineering teams to surface client feedback and shape improvements. 

Help standardize evolving workflows in coordination with partners like MediaMint’s process teams. 

Contribute to resource creation and knowledge-sharing initiatives. 

Skills & Experience: 

3+ years in Customer Success, Account Management, Ad Ops, or a similar client-facing role 

Proficiency with Salesforce, Google Sheets/Excel, Slack, and customer support platforms (Zendesk, Outreach.io) 

Strong problem-solving and communication skills 

Ability to manage complex workflows and shifting priorities 

Experience in digital advertising (Direct IO, Programmatic, or Self-Serve) is a plus Analytical mindset with a drive to turn data into actionable insights 

Apply here: https://forms.gle/jWCf5toAxRJWeJNq7

Click on the above link and share all the details.

Why Join Us?

This role supports one of the most dynamic teams at our client’s organization. You’ll be part of a new, evolving process—helping define success from the ground up. If you thrive in complexity, enjoy shaping structure, and are passionate about creating impact, MediaMint is the place for you.