Network Engineer VoIP Senior en Adecco

Network Engineer

RESPONSIBILITIES:

•Handling customer service requests for our Datacom products.

•Troubleshoot hardware or software problems.

•Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support.

•Troubleshoot hardware or software problems.

•Performing network upgrades/ updates.

•Provide detailed information on how to set up, configure or upgrade IP products and their features.

•Identify customers concerns and critical problems based on customer interaction.

SKILLS:

•Fluent English, conversation and writing.

•Strong working relationships with other teams.

•Quick learning technical and procedural topics.

OFFER:

•Salary package.

•10% Monthly food coupons.

•13% Monthly saving fund (6.5% Provided by you/ 6.5% provided by the Company Bi-Weekly)

•50% Vacation Prime.

•30 Days or equivalent of Christmas Bonus (Aguinaldo).

•Major Medical Insurance.

•Life Insurance.

•Mobile allowance.

•4 Compensation days.