IT Assistant en Guadalajara, Jalisco para PerseusX - Hireline México
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IT Assistant en PerseusX

Sueldo oculto

Jalisco

Empleado de tiempo completo

Nivel de Inglés: Nivel Avanzado

The position is for an internal IT assistant, you will be part of a team supporting users on a daily basis on installations of software, upgrades and troubleshooting of equipment and peripherals as well as taking care of the office network.


Responsibilities:

  • Managing resources for projects, such as computer equipment purchase and storage
  • Establish and maintain positive trust relationship with third party contractors and vendors
  •   Produce accurate reports of IT operations and present to management
  •   Supporting Users through various channels such as email, chats & calls in multiple countries and time zones


Requirements:

  •   Bachelor’s degree on computer science or equivalent experience (desired)
  •   IT support experience
  • Advanced English (85%)
  •   Office 365 / Google apps administrator experience
  •   Networking or NOC experience (desired)
  • CCNA/ITIL/CompTIA certification is a plus


Technical Skills:

  • Software:  Office Package (Office 365, Visio, Project, Admin center),  Windows OS / Linux OS,  Antiviruses,  Monitoring/Management software,  Ticketing systems,  E-mail clients.
  • Hardware:  Computer maintenance and upgrading,  Printer/Scanners,  Monitors and peripherals