Five9 Telecom Engineer en Terss

Remote position from anywhere in Mexico to eventually be relocated in USA.

Must be elegible to obtain TN Visa

·           Technical lead of the Five9 project (design, infrastructure setup, integration, testing, documentation, coordination, project tasks, implementation)

·           Contact center and administration

·           Remote  Telecom  services and remote workforce support

·           Plan, organize, host technical discussions with Five9 and IT Cross-functional teams

·            Expert in Avaya  Telecom  operations/systems

·           Provide weekly project status / report to IT Ops

·           Provide knowledge transfer to the  Telecom  team

Requirements:

Network Engineering Support

Contact Center Support

Project Management

ITIL

6 Years overall professional Experience

2 Years as Team Lead

Five9 Product Experience is a must