Desktop Support Engineer en Querétaro, Querétaro para Performance Coatings Group GSC Mexico - Hireline México

Feria Virtual de Empleos de Tecnología México 2023

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Desktop Support Engineer en Performance Coatings Group Gsc Mexico

$ 30,000 a 35,000 MXN (Bruto)


Empleado de tiempo completo

Nivel de Inglés: Nivel Avanzado

  • Job Description:
  • 3 to 5 years of technical knowledge of Microsoft Windows and MAC OS operating systems
  • 3 to 5 years of experience with troubleshooting the Microsoft Office suite of applications
  • 3 to 5 years of experience with maintaining and troubleshooting desktops, laptops, and mobile devices
  • Knowledge of TCP/IP principals, including DNS and DHCP
  • Resolution, ownership and escalation of associated application issues.
  • Keep up to date on current technology trends and learn how those technologies would impact DAP. Implement such technologies to improve business processes.
  • Identify user needs and act as customer advocate to ensure the desktop maintains high performance and ease of use.
  • Create, change, and delete user accounts per request.
  • Repair and recover from hardware or software failures.
  • Coordinate and communicate with impacted constituencies.
  • Manage and deploy software, security updates, and operating systems
  • Ability to manage and deliver multiple priorities in a constrained timeline.
  • Problem solver will need to analyze cause and effect relationships as they relate to IT Operations.
  • Ability to identify business and IT technical requirements.
  • Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions.
  • Excellent oral and written communication