Publicado hoy.
Campaign Manager Google Analytics Middle en MediaMint
Sueldo oculto
Ciudad de México
Empleado de tiempo completo
Inglés : Lengua Nativa
Campaign Manager
Location: Mexico City, Mexico
Company: MediaMint
Website: www.mediamint.com
Looking for immediate joiners to WFO with Spanish and Brazilian Portuguese
What to Expect at MediaMint
At MediaMint, we’re inspired by individuals who take initiative, shape their environment, and are driven to grow—personally and professionally. We place the highest value on honesty, integrity, and self-awareness. If you're passionate about learning and making an impact, MediaMint is the place for you.
About MediaMint
MediaMint is a leading AI-powered Revenue Operations services company that helps platforms and publishers scale faster and smarter. We deliver operational efficiency, customer satisfaction, and actionable insights through technology, automation, and AI. With a global team of 2,000+ professionals across Hyderabad (HQ), San Francisco, New York, Krakow, and Ilorin, we support Fortune 500 companies and high-growth startups across AdTech, Consumer, CTV, Publishing, and Retail industries.
Role Overview
We are looking for an Ad Success Representative to support a key client in the digital advertising space. This role blends strategic account management with hands-on operational execution. You’ll act as the bridge between client partners and internal Ad Operations teams, ensuring campaigns run smoothly and exceed performance expectations.
This is a dynamic, high-impact role ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and has a passion for delivering exceptional client service.
Key Responsibilities
Client Engagement & Strategic Partnership
Manage 3–4 client relationships, including sub-brands within large holding companies. Conduct regular check-ins and strategy sessions with clients. Provide proactive insights and recommendations to drive account growth and retention. Identify upsell opportunities and contribute to revenue expansion.Campaign Management & Operational Support
Serve as the primary liaison between client teams and Ad Operations. Manage campaign requests, submissions, and quality assurance. Support campaign setup and execution across Direct IO, Programmatic, and Self-Serve (Ads Manager) platforms. Ensure timely and accurate resolution of issues using tools like Slack, Salesforce, and internal trackers.Insight Generation & Performance Optimization
Analyze campaign performance data and trends. Convert data into actionable insights aligned with client objectives. Present findings and optimization strategies in a clear, narrative format.Internal Collaboration & Process Improvement
Collaborate with product, marketing, and engineering teams to relay client feedback and enhance services. Contribute to workflow optimization and standardization efforts. Support internal documentation and knowledge-sharing initiatives.Performance Metrics
Task volume by type, region, and priority Average handle time for support and operational workflows Quality Assurance scores for campaign accuracy and strategy Monthly CSAT (Customer Satisfaction) scores from clients
What You'll Bring
3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role Hands-on experience with Salesforce, Google Sheets/Excel, Slack, and customer service platforms (e.g., Zendesk, Outreach.io) Strong analytical and communication skills