Azure Engineer / Support Engineer Senior - Híbrido en Fixity

Location:  Monterrey, Nuevo León (Hybrid)
Salary:  $55,000 – $65,000 MXN/month

We are seeking a  skilled Data Engineer / Support Engineer  with hands-on experience in  Microsoft Fabric, Azure Data Factory (ADF), SQL, and PySpark . This role involves monitoring, troubleshooting, and supporting Fabric-based data pipelines and platform operations in a production environment.

• Provide  L2/L3 support  for Microsoft Fabric-based solutions, ensuring high availability and reliability of data pipelines.

• Monitor daily data loads, identify failures, and conduct root cause analysis.

• Troubleshoot issues in  Lakehouse, Dataflows Gen2, Pipelines, and Notebooks  (PySpark).

• Manage incident, service request, and change tickets (e.g., using  ServiceNow ).

• Collaborate with engineering teams for incident resolution, RCA documentation, and long-term fixes.

• Participate in daily platform health checks, access provisioning, job reruns, and alert handling.

• Maintain platform configurations and support enhancements, patches, and updates in line with change management procedures.

• Microsoft Fabric  support experience (Lakehouse, Pipelines, Notebooks).

• Proficient in  SQL  for data validation and troubleshooting.

• Experience with  Azure Data Factory  pipeline monitoring and issue resolution.

• Basic to intermediate PySpark  skills for log analysis and notebook debugging.

• Familiarity with  Azure Monitor ,  Log Analytics , or similar tools.

• Solid understanding of  incident and problem management  (ITIL Foundation preferred).

• Excellent communication and documentation skills.

• Experience supporting  Power BI  within the Fabric ecosystem.

• Familiarity with  ServiceNow  or similar ticketing systems.

• Knowledge of  Azure DevOps ,  Git , and CI/CD pipelines.

• Awareness of  data privacy, compliance , and  access governance  principles.