Web Digital Products Business Analyst (Drupal) en Takeda Icc

OBJECTIVES/PURPOSE

• The Business Analyst is a specialist with experience in digital product development, with a focus on web products.
• Able to work independently on tasks with high cross-product complexity.
• Analyses and interprets business needs, problems, and opportunities of business processes and leads the development of feature specifications, and contributes to the Jira backlog.
• Contributes to business process improvements within the area of responsibility.
• Supports scope definition and participates in setting business priorities for changes and system implementations.

SCOPE

• Works with product owners to identify the challenges and opportunities for web digital solutions to make an impact
• Advise less experienced analyst/s in effectively analyzing complex end-to-end business processes and eliciting business requirements and needs, including identification of business needs
• Responsible for the development of feature specifications and the Jira backlog
• Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards
• Process and decompose internal customer requirements into specifications and smaller blocks like user stories
• Works with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
• Provides continuous updates to stakeholders and product owner during delivery, communicate changes, problems, and ambiguities in a timely manner
• Possesses in-depth knowledge of analysis methodologies and their capabilities, forms the bridge between the business and the team of testers and developers during successful delivery of projects.
• Review features as a part of a development sprint to ensure we achieve the business outcome goals and review documentation as necessary

ACCOUNTABILITIES

• Establishes and maintains relationships with business stakeholders in analysing and supporting projects and ongoing operations.
• Lead business analysis in defined area and is responsible for overall analysis process and strategy for dedicated area
• Gather and analyze requirements from internal customers in form of discussions, workshops, and others
• Process and decompose internal customer requirements into specifications and smaller blocks like user stories
• Gather and incorporate suggestions from stakeholders into analytical outputs
• Maintain and manage changes in documentation and outputs for assigned parts of software
• Create and update analytical outputs like software specifications and their components
• Review and control internal outputs within the analytical team or chapter
• Collaborate in defining, implementing, and improving processes, policies, and tools related to analysis
• Prepare reports for the project manager / direct manager and present the results of the analysis
• Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards   
• Deliver tasks on time and in the required quality     
• Use and follow set standards and processes

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise (Breadth and depth of knowledge, application and complexity of technical knowledge)

• Ability to create tactical plans that support the execution of a broader strategy, ability to decompose high-level information into small parts, abstract small parts into large picture
• Ability to find missing information and coordinate gathering of inputs on his own
• Deep knowledge of relevant domains/products/journeys
• Confident and skilled at identifying and navigating through roadblocks
• Experience in Agile development

Leadership (Vision, strategy and business alignment, people management, communication, influencing others, managing change)

• Ability to cooperate with people directly or indirectly (matrix structure)
• Ability to effectively engage stakeholders and support them in their “Agile” journey; making sure that products owners and project stakeholders are aware and understand their roles in delivering a successful product
• Facilitates a culture which is open for innovation and automation, and remove barriers for an effective automation culture
• Communicates the impact of various projects to leadership team

Decision-making and Autonomy (The capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-solving)

• Able to balance the needs of the business team and the relevant Platform Teams when managing and prioritizing the project pipeline.
• Assertive, with the confidence to be a voice of authority and able to influence stakeholders.
• Ability to foster a learning and growth mindset within teams
• Ability to promote innovative thinking and self-development.

Interaction (The span and nature of one’s engagement with others when performing one’s job, internal and external relationships)

• Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members.
• Help other teams and conventional parts of the organization build effective communication and interaction with the team.
• Coordinate interaction with other teams of one's own and other units.
• Coordinate interaction of internal and external resources within business analysis area

Complexity (Products managed, mix of businesses, internal and/or external business environment, cultural considerations)

• Clear obstacles and blockers in the team’s path (such as dependencies on other teams) and maintain a list of obstacles
• Contribute to product development to the extent of her or his competence
• Divide problems into smaller tasks and solve them effectively. Understands relations and trends in more complex tasks
• Lead the development of complex products, as well, contribute the design of operational processes to support the product.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Bachelor’s or master’s degree in relevant field, or other relevant work experience.
• 5+ years of experience in a business analysis / business architecture area
• 2+ years of experience within a Lean/Agile development environment.
• 2+ years of experience within Salesforce and Veeva CRM technology environment
• Excellent communication skills, both written and verbal.