Training Administrator en Thomson Reuters

Training Administrator

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

Join our team! Partner with the wider Customer Training & Education Team to maintain on-demand training materials and live webinar calendars within our Learning Management System (LMS) for Thomson Reuters Legal products

About the Role

In this opportunity as a Training Administrator , you will be responsible to:

• Maintain global webinar calendar by uploading dates for events two months in advance
• Enter new global webinar courses using information provided by the instructor
• Edit webinar courses as needed using information provided by the instructor
• Provide analytics on webinar registrations and attendance to key stakeholders
• Work with internal partners to provide recommendations on webinar best practices
• Oversee Instructor Led Training queries coming into a central Outlook inbox
• Upload and maintain eLearning courses as needed to the LMS
• Create and maintain a library of Customer Training badges via the LMS
• Intake new registrations and enroll users accordingly via the LMS
• Partner with team of Training Administrators to ensure continuity of LMS systems globally
• Oversee LMS registration queries coming into a central Microsoft Forms location
• Provide analytics on LMS registrations and usage to key stakeholders
• Maintain additional eLearning content as needed via microlearning technology platforms
• Manage projects from start to finish in collaboration with various internal teams and any necessary external vendors

About You

You’re a fit for the role if your background includes:

• Bachelor's degree
• Fluent English.
• Knowledge and working experience with learning management systems (LMS) and content management systems.
• Experience with Microsoft Office Suite and collaboration tools such as Teams and SharePoint
• Strong written and verbal communication skills, specifically English proficiency
• Creative thinker, open to change, and learns quickly when facing new problems
• Strong attention to detail
• Proven project management and organization skills

To apply, please upload your updated resume in English.

Location: CDMX

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture:  Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

• Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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