Experience:

• .People management and project management experience.

Key Responsibilities:

2 years of IT job scheduling experience using Cisco Tidal Enterprise Scheduler

•   Perform general supervision, implementing, maintaining, and scheduling workloads and event-based processes.
• Perform analysis, design, and implementation of batch processing workflows using Cisco Tidal Enterprise Scheduler.
• Responsible for implementing job streams with complex dependencies and managing complex calendar schedules using the Tidal Enterprise Scheduler.
• Oversee all operational activities for enterprise system applications in scope, meeting required deadlines.
• Good knowledge of administration, creation and maintenance of calendars, review and implementation of all IT job processing, optimization of job schedules, monitoring, and reporting, as well as analysis of job failures.
• Responsible for overseeing the restart and rerun of all production jobs, creating, and maintaining accurate documentation, including all job dependencies, and the development and maintenance of standard operation procedures.
• Understands the business requirements and structures plans, processes, and procedures to address customer requests quickly and effectively within audit guidelines.
• Escalates problems as necessary and provides timely status until transferred or resolved.
• Assist in developing or improving batch operations best practices.
• Monitor and respond to alarms, assess impact, troubleshoot, and resolve problems. Escalate to subject matter experts when required, utilizing an established guide.