Sr. User Experience Designer

Job Description

Are you a curious, smart, self-driven UX professional who loves the challenge of turning complex problems and constraints into elegant solutions that meet a customer’s needs? Come and join us as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user.

Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters. Our customers range from small entrepreneurs to large corporations and government clients across the globe. They are under a lot of pressure to ensure the products and services they purchase meet their business needs and are confident in knowing how to use them.  Our customers desire a seamless and intuitive way to engage in training and support experiences across our suite of products. 

Role Summary

As a Sr. UX designer you’ll work closely with product managers, content strategists, UI designers, developers and researchers to create an elegant customer experience. As a creator of bar-raising experiences, you inherently look for ways to remove the difficult and make complex experiences feel easy, intuitive and have a seamless flow that helps our customers feel empowered. You confidently make — and defend decisions while creating user-centered online experiences in an agile environment. 

About the Team

The UX Product Design team is looking for a passionate designer to join our cross-discipline user experience team solving complex problems for our customers in the legal and accounting space across the world. Our team loves solving tough problems and we hope you do too. Our work spans mobile, tablet, and desktop mobile experiences for all types of users. The team focusses on high-quality execution and high collaboration with our partners in product management and product engineering. It is an exciting time to work for Thomson Reuters as we move to bring the next-generation of software-as-a-service products to our customers.

About the Role

As a Sr. UX Designer, you will:

• Create and build – Rapidly iterate through journey maps, storyboards, user flows, sketches, wireframes, and other design artifacts to effectively communicate interaction and a dynamic content strategy. Have deep experience with responsive UI design methodology and processes (user-centered and iterative design). Create and maintain prototypes for UX research testing with industry leading tools.

• Be part of a collaborative team: Work closely with the UX Designers, Content Strategists, and UX Researchers in a collaborative team-oriented environment to create new products, features and functionality. Advocate for the user’s needs while developing features that align to the needs of the user.

• Be an Effective Communicator: Share ideas, participate in peer-reviews, and exhibit strong listening skills. You justify and articulate design decisions during design reviews. You lead brainstorming and sketching sessions with product teams.

• Be Curious & Innovative:   Continuously update yourself by learning and leveraging new technologies and best practices within the field of user experience in order to enhance our practices. Turn user research and usability feedback into easy-to-use solutions. Gather, analyze, and synthesize UX needs for complex product and user requirements.

About You

You’re a fit for this role if you have:

Basic qualifications:

• 5-8 years design experience creating simple solutions for complex challenges

• Experience in responsive design with case studies in your portfolio

• Experience in complex application design

• Experience with industry leading prototyping tools

• Strong portfolio of work that illustrates your process, your level of craft and the results you have driven

• Familiarity with Agile development

• Confidence in working with strong, passionate, fast-paced team environment

• Strong time-management, multi-tasking and prioritization skills

• Critical thinking and problem-solving skills

• Excellent written and verbal communication skills

Preferred qualifications:

• BA/BS in graphic design, fine art, visual communications, HCI or related field (or equivalent industry training / experience)

• Familiarity with: Web standards (W3C and 508) / best practices for interaction design and Accessibility

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Nine employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.  Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-AC1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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