SAP Basis Consultant L2 - Remote en Remoto - Solo México para DXC Technology - Hireline México
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SAP Basis Consultant L2 - Remote en DXC Technology

Sueldo oculto

Remoto: México

Empleado de tiempo completo

Nivel de Inglés: Nivel Intermedio

*This position is 100% remote
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace. Our DXC IT Outsourcing services provides customers with reliable, optimized and secure mission-critical systems at lower cost. We manage and simplify existing infrastructure investments and provide a way forward to modernize IT, including moving portions to the cloud.
About this role 
Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development. About this role  

Provide expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/transformation efforts. Monitors service delivery compliance to budget, quality standards, and customers and/or internal businesses/end user requirements. Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management/monitoring/troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/service relationship between the company and the customer, and between the company and subcontractors/vendors. Works with the key customers and/or internal businesses/end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. ITO Service Delivery work is generally performed remotely from the company facility, but may be performed at the customer’s location when required/justified.

What You’ll Do  

  • Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design.

  • Occasionally responsible for providing a detailed technical design for enterprise solutions.

  • Understands a broad spectrum of company technology in order to provide part or all of a detailed technical design which meets customer requirements.

  • Often leads small to medium technical projects.

  • Works with and under the direction of the Project/Technical Manager and with customer nominated representatives.

  • Liaises with Solutions Architect as appropriate.

  • Provides technical support and input on the application of technology to a defined business segment.

  • Provides advice on solution and integration opportunities to defined segments.

  • Provides technical leadership on specific integration activities that are part of an engagement.

  • Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment.

  • Communicates across client community, and is viewed as adding value.

  • Demonstrates execution of the company strategy.

  • Contributes to knowledge tools and communities, and ensures project learnings are documented and shared.

  • Role models Knowledge sharing and re-use within practice or profession.

  • Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards.

  • Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc.

  • Participates in the selling process in C&I and works with sales/principals on pre- sales activities.

Who you are:
  • Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience.

  • May hold entry-level certification(s) in work field.

  • Typically 2+ years of relevant experience with Bachelor's degree, or 2+ years of relevant experience with 2 year post-high school degree.

  • Intermediate English Level

  • At least 2-3 year of experiencies with SAP BASIS technologies.

Knowledge and Skills:
Typical skills include:

  • (developing) understanding of technology in direct responsibility.
  • (developing) General understanding of related technologies.
  • (developing) Customer Service.
  • (developing) Project Management .

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.  

 

At DXC we have a P eople F irst strategy and a Virtual First model . In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. T he majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location and we continue to monitor and conform with government regulations and customer requirements specific to each location.