Monitoring Engineer - Middle - Híbrido en HCLTech

· Strong Knowledge in Dynatrace / DataDog / TrueSight any tool of administration concepts.

· Ability to direct and guide team to resolve crisis situations

· Working knowledge of application monitoring best practices.

· Experience with application development technologies, programming languages and troubleshooting techniques

· Experience with multiple hardware and operating systems such as Unix, Linux, Windows.

· Experience with application performance management technologies: server and application (real and synthetic) monitoring components.

· Synthetic monitoring tools including browser-based testing and load generators.

· Infrastructure monitoring tools: client, server, network, logs.

Job Responsibilities:

· Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective.

· Monitor infrastructure component and production applications for performance and availability

· Provide deep visibility into applications performance.

· Support the efforts for ongoing platform implementation.

· Implement application monitoring, synthetic and real user monitoring solutions following best practices across the enterprise.

· Implement extensions in order to broaden monitoring coverage.

· Leverage the API to extend monitoring, automate processes or enable other development teams needing the API data.

· Develop processes to monitor and alert for critical business transactions and applications to catch an issue before the impact.

Participates in the discussion of applications performance and infrastructure outage incidents to provide solutions.

Utilize available data and tools to analyze incidents and questions to determine impacts and root cause

Create dashboards, custom views, metrics, alerts and other configurations

• Hybrid 1-2 days in office (Plaza Andares)
• Nuestras prestaciones superiores son:Home Office Stipend (as per law)
• Home Office Stipend (as per law)
• Direct Hiring, 100% payroll mode.
• Life insurance.
• Major Medical Expenses Insurance (extends to spouse and children under 25 years of age, if applicable).
• Minor Medical Expense Insurance.
• Savings Fund (up to MXN$4,300 monthly)
• Food vouchers (up to MXN$3,300 monthly)
• 30 days’ Xmas bonus
• 12 days of vacation in the first year, increasing by 2 as dictated by law.