Identity Management Operations Support specialist

   

 

We will count on you to:

 

·          Provide day-to-day operational support for identity management systems, including application onboarding, client onboarding and certificate renewals.

·          Collaborate with cross-functional teams to ensure the accurate and timely onboarding of applications, clients and certificate renewals.

·          Assist in troubleshooting and resolving issues related to identity management systems, including onboarding related issues.

·          Monitor system logs and alerts to identify and address any potential security or operational issues.

·          Stay up-to-date with industry trends and best practices in identity management and recommend improvements to enhance system performance and security.

 

What you need to have
·          3 to 5  years of experience.
·          Bachelor's degree in computer science, information technology, or a related field.
·          Proven experience in supporting identity management systems and processes.
·          Strong knowledge of identity and access management concepts, including     authentication standards and protocols.
·          Familiarity with industry-standard identity management tools and technologies.
·          Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.
·          Strong attention to detail and ability to work in a fast-paced, deadline-driven environment.
·          Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and provide exceptional customer service
·          Relevant certifications, such as CISSP or CISM, are highly desirable.
· Prior experience with ADFS, Okta. RSA/Outseer
·   Knowledge of Single Sign-On (SSO) Technologies (Identity Providers, Assertion Consumer Service, Entity ID, Signature Encryption, Claims/Attributes Management, etc.) 
·  Experience with Security Protocols SAML 2.0, WS-FED, OIDC & IdP/SP Initiated SSO