Marsh McLennan is the industry leader in helping companies create dynamic solutions that make a difference in the moments that matter. We are searching for a Identity Management Operations Support specialist

 

We are seeking candidates for the following position based in the Mexico City office and be onsite 3 days a week.:

 

What can you expect?

 

We are seeking a highly motivated and detail-oriented individual to join our team as an Identity Management Operations Support. In this role, you will be responsible for providing operational support for our organization's identity management systems and processes. You will work closely with cross-functional teams to ensure the smooth operation of our identity management systems and assist in resolving any issues that may arise. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional customer service.

We will count on you to:

 

·   Provide day-to-day operational support for identity management systems, including application onboarding, client onboarding and certificate renewals.

·   Collaborate with cross-functional teams to ensure the accurate and timely onboarding of applications, clients and certificate renewals.

·   Assist in troubleshooting and resolving issues related to identity management systems, including onboarding related issues.

·    Monitor system logs and alerts to identify and address any potential security or operational issues.

·    Stay up-to-date with industry trends and best practices in identity management and recommend improvements to enhance system performance and security.

 

What you need to have:

 

·   5 to 7 years of experience.

·   Bachelor's degree in computer science, information technology, or a related field.

·   Proven experience in supporting identity management systems and processes.

·   Strong knowledge of identity and access management concepts, including     authentication standards and protocols.

·   Familiarity with industry-standard identity management tools and technologies.

·   Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.

·   Strong attention to detail and ability to work in a fast-paced, deadline-driven environment.

·   Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and provide exceptional customer service.

·   Relevant certifications, such as CISSP or CISM, are highly desirable.

 

What makes you stand out

 

·   Prior experience with ADFS, Okta. RSA/Outseer

·    Knowledge of Single Sign-On (SSO) Technologies (Identity Providers, Assertion Consumer Service, Entity ID,         Signature Encryption, Claims/Attributes Management, etc.) 

·   Experience with Security Protocols SAML 2.0, WS-FED, OIDC & IdP/SP Initiated SSO

 

If you are interested, please send  your CV in English.

Interviews will be held in English

 

 

Marsh McLennan  (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries.  With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.  Marsh   provides data-driven risk advisory services and insurance solutions to commercial and consumer clients.  Guy Carpenter   develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.

Mercer   delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman  s  serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com , or follow us on  LinkedIn  and  Twitter .

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.