Cloud Network Engineer - Híbrido en Warner Bros. Discovery

Y our New Role :  

The Cloud Network Engineer role will be responsible for working with the Operations and Engineering Teams around the support and strategic improvement of the WBD cloud networking environment . The individual will be evaluating processes regularly to ensure expected outcomes are achieved in the most efficient way along with identifying service improvements and document those improvements to h elp ensure standards and processes are followed.

Your Role Accountabilities :

OPERATIONS/PROJECT MANAGEMENT  

• Effectively support all WBD cloud network connectivity and virtual private cloud infrastructure 24*7 by responding to and resolving all requests and trouble tickets within the stipulated SLA time  

• Clearly understand the root cause of all the cloud network outages and take remediation steps to prevent the recurrence of the problem  

• Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager  

• Fully understand and adhere to the team’s network standards and procedures both in technical and functional areas  

• Maintain positive relationships with all user communities, peers and the management team  

• Perform other duties as needed  

Qualifications & Experiences:  

• Bachelor’s degree in Computer Science , Information Technology, Information Systems or similar  

• Minimum of 4 years of experience in system administration in an enterprise cloud network production environment  

• Demonstrated cloud network engineering delivery experience gained within large, complex environments  

• Deep understanding of AWS networking components - VPC, Direct-connect, NAT Gateways  

• Basic knowledge and experience using Terraform and or GitHub Actions to write IaC  

• Modern scripting skills are strongly encouraged - Python preferred  

• Process oriented engineer with strong execution and follow-through skills  

• Able to perform multiple tasks simultaneously and prioritize self  

• Strong and consistent customer service and communication skills  

• Willingness to work a flexible schedule   

• Strong team member with self-motivation and desires to improve the infrastructure  

• Excellent troubleshooting, analytical and problem-solving skills  

• Must participate in an on-call rotation for out of hours support  

• Minimal travel anticipated for this position   

• Must have the legal right to work in Mexico