Citrix Systems Engineer en Cuajimalpa de Morelos, Ciudad de México para Takeda ICC - Hireline México

Feria Virtual de Empleos de Tecnología México 2023

¡Más de 700 ofertas de trabajo en México!

Visitar feria

Citrix Systems Engineer en Takeda Icc

Sueldo oculto

Ciudad de México

Empleado de tiempo completo

Nivel de Inglés: Nivel Intermedio

Job Description


  • Citrix support a nd   platform improvements

  • Experience of interpreting issues, recommending   actions   and following through changes across teams .

  • Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development


  • Citrix support for XenApp,   XenDesktop   and   Netscaler   both   onprem   and AWS

  • Establish automated processes to monitor applications to minimize failures or degraded performance, and alert administrators to problems.

  • Develop production, quality assurance (testing), and development environments for the content management infrastructure.

  • Provide on-call support to resolve emergency issues outside normal business hours.

  • Work with internal technical teams to identify and document future system enhancements

  • Communicate problems and problems resolutions to system support personnel to improve ongoing service delivery.

  • Identify and implement process improvements in the architecture and/or infrastructure of existing systems.

  • Ability to troubleshoot Citrix data store on MS SQL server.

  • Monitor and troubleshoot windows applications on the Citrix Farm servers.

  • Work with vendors on problem resolution to include Microsoft,   Citrix   and application vendors

  • Regularly interacts with customer and/or functional peer group managers.

  • Strong troubleshooting abilities across platforms, able to work with vendor escalation as needed.

  • Working knowledge on systems technology areas with focus on VMWare/Citrix/Windows / L inux

  • Strong troubleshooting abilities across platforms, able to work with vendor escalation as needed.

  • Regular interactions with customer and/or functional peer group managers.


Technical/Functional (Line) Expertise

  • Domain experience on service enablement is a plus   (various; preferred)

  • Experience in Agile development .


  • Facilitate s   a culture   that   is open for innovation and automation and remove s   barriers   to   an effective automation culture

Decis ion-making   and Autonomy

  • Ability to promote innovative thinking and self-development.


  • Help other teams and conventional parts of the organization build effective communication and interaction with the team.

  • Coordinate interaction with other teams of one's own and other units.


  • Contribute to product development to the extent of her or his competence 

EDUCATION, BEHAVIOURAL COMPETENCIES ,   AND SKILLS : ( List the essential and desirable education and competency requirements to perform the primary responsibilities of the job.  Any minimum requirements should be noted.)

  • Bachelor of Science from an accredited university in the areas of Computer Science, Engineering, Information Systems,   Business   or equivalent field of study a plus.

  • 3 - 5   years of Citrix and/or IT operational experience, including with relevant Microsoft technologies.

  • Knowledge of TCP/IP and interoperability with various network devices such as switches, routers, and firewalls.

  • Knowledge of MS Windows , Linux , and VMware operating systems.

  • Knowledge of information security techniques to maintain a secure and efficient work environment.

  • Knowledge of   Cisco UCS   servers   and   Tintri   storage

  • Working knowledge of network tools, such as, Visio, Wireshark, etc.

  • Good analytical and   problem solving   skills.

  • Ability to communicate with other employees in the company in both technical and non-technical roles.

  • Ability to work independently and as part of a team.

  • Excellent verbal and written communication skills.

  • Ability to maintain attendance to support required quality and quantity of work.

  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members,   providers   and customers.

  • Our ideal candidate has detailed technical knowledge and experience in the use of Citrix XenApp,   XenDesktop   Platinum Edition and   Netscaler

  • Experience with software validation/lifecycle in a regulated environment is a plus