Marsh McLennan is the industry leader in helping companies create dynamic solutions that make a difference in the moments that matter.

Regional Transformation Operations for LAC is seeking candidates for the following position based in the CDMX, Mexico office and be onsite 3 days a week:

Business Analysis Specialist .

What can you expect?

The Business Analysis Specialist is responsible for providing business and process analysis support in Regional Transformation teams for all LAC countries, identify, verify and document functional and operational requirements using management methodology and tools, assist in developing and providing training and supplementary materials by using design methodologies such as User Experience, customer journeys, or Design Thinking.

What is in it for you?

• A company with a strong Brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal).
• The BA will be supporting projects involving cross-offices business practices or functions in operational teams.

We will count on you to:

• Identify, verify, and document functional and operational requirements using management methodology and tools.
• Analyze, design/redesign and document as is and to be processes.
• Ensure that requirements are effectively communicated to the parties responsible for development and technical implementation.
• Manage data and reporting requests.
• Assist in developing and providing training and supplementary materials.
• Pay attention to all requirements (inclusions, exclusions, novelties) for property policy underwriting.
• Advise clients on policy conditions and guarantees.
• Knowledge of D&O, RC, Infidelity, and Financial Risks (IRF), Cyber policies.
• Contact insurers to manage procedures.
• Execute design methodologies such as User Experience, customer journeys, Design Thinking.
• Problem--solving mindset.

What you need to have:

• Bachelor's degree.
• 2 years of experience in insurance companies and/or intermediaries.
• Knowledge of the operational process of the policy cycle ( end 2 end).
• Experience in "power bi" or "Qlick" panel construction
• Experience in "Power automate".
• Experience in Excel macro development 
• Experience in Microsoft Acess development
• Basic Phyton programming.
• Modeling and continuous process improvement
• Desirable knowledge of BluePrism
• Excellent oral and written skills adequate for documenting complex business requirements, policies and training materials clearly.

What makes you stand out:

• Strong knowledge & experience in the insurance industry
•  Fluency in written & spoken English
• Soft skills Creativity 
• Problem solving 
• Teamwork
• Collaborative 
• Focused
• Detail-oriented
• Adaptability

Marsh McLennan  (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries.  With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.  Marsh   provides data-driven risk advisory services and insurance solutions to commercial and consumer clients.  Guy Carpenter   develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer   delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman  s  serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com , or follow us on  LinkedIn  and  Twitter .

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.