DevOps / Operations Tech Lead en Crossbridge

DevOps / Operations Tech Lead

We are looking for an experienced DevOps / Operations Tech Lead to lead the technical design, development, and operational excellence of an AI Agent platform.

This role combines hands-on software engineering, technical leadership, DevOps ownership, and production operations leadership . The ideal candidate has strong experience building scalable applications, leading engineering teams, improving production reliability, and owning systems throughout their full lifecycle.

• 5+ years of software engineering experience.
• 2+ years of experience as a Technical Lead, Lead Engineer, Staff Engineer, Principal Engineer, or equivalent.
• Strong experience with Python and modern backend development.
• Experience with FastAPI .
• Strong experience with React and TypeScript .
• Experience designing and operating cloud-native applications .
• Strong understanding of software architecture and distributed systems.
• Experience implementing CI/CD pipelines and DevOps best practices.
• Experience managing production systems and operational support processes.
• Experience leading technical teams and mentoring engineers.
• Demonstrated ownership of systems from development through production.
• Strong communication and stakeholder management skills.
• Ability to combine strategic technical leadership with hands-on execution.

• Experience with AI, Generative AI, or Agentic AI platforms .
• Experience with AWS .
• Experience with Kubernetes and Docker .
• Experience with Infrastructure as Code .
• Experience with OpenSearch or Elasticsearch .
• Experience with monitoring, logging, observability, and alerting platforms.
• Experience establishing operational KPIs, service level objectives, and reliability metrics.
• Experience supporting enterprise-scale production applications.
• Familiarity with pharmaceutical, biotech, or other regulated environments.

• Lead architecture and technical design discussions across AI Agent initiatives.
• Establish engineering standards, coding practices, and technical guidelines.
• Conduct code reviews and mentor engineers.
• Guide technical decisions and technology selection.
• Break down complex initiatives into actionable technical workstreams.
• Design and develop AI-powered applications using Python, FastAPI, React, and TypeScript .
• Build reusable platform capabilities supporting multiple AI agents and business functions.
• Own CI/CD processes, deployment standards, release management, and platform automation.
• Manage cloud environments and infrastructure services.
• Establish monitoring, logging, observability, and alerting best practices.
• Monitor platform availability, scalability, reliability, and performance.
• Lead root cause analysis and remediation for production incidents.
• Define operational KPIs, health metrics, and reliability targets.
• Own and prioritize the operational backlog, including technical debt, platform improvements, bug fixes, security, infrastructure, automation, and developer productivity initiatives.
• Coordinate work across engineering teams and support Agile planning activities.
• Promote a culture of ownership, accountability, engineering excellence, and continuous improvement.

Interested candidates can apply directly