Empleo de Microsoft adoption and change managment specialist en Remoto - Vacante 42685

Publicado hace más de 30 días.

Microsoft adoption and change managment specialist en Algen Solutions

$ 30,000 a 35,000 MXN

Remoto: LATAM

Empleado de tiempo completo

Nivel de Inglés: Lengua Nativa

Responsibilities

Supporting customers in the development and execution of Adoption and Change Management programs to drive adoption of Microsoft services and deliver measurable business value.
Designing and undertaking workforce analysis to identify the key groups within an employee population and analysing their training needs, and how they will be impacted and react to the proposed change
Working with the customer and Senior Change Consultant to define communication strategies that address the concerns and motivations of the employee population
Determining adoption metrics that can be used to measure success of the ACM project and make adjustments to plans as needed
Deriving based on the ACM scope the related training plans to help end-users develop the knowledge and ability required to be successful
Creating feedback mechanisms that will help sustain long term end user adoption
Mentoring and coaching client change teams
Communicating effectively and collaborating as part of a team of professionals.
Facilitate meetings with team and client contacts

 

Qualifications

A Bachelor’s degree in Psychology, Marketing, Business or related field , or an ENGINEER WITH some studies of marketing, or business.
At least 5 years of professional experience in management consulting, technology implementation, digital marketing, change management or related field expertise
Experience across at least 2 verticals is highly preferred
Strong understanding of how to use the Microsoft 365 platform as a power user required , in particular, Teams , OneDrive, Outlook, and SharePoint online
A track record of effective communication with technical and business leaders at all levels within large enterprises and the ability to manage those relationships effectively
Excellent social, communication skills, strong organizational skills and attention to detail
A solid understanding of how people go through a change and the change process; experience with Prosci’s ADKAR Model is a plus
Experience with delivery as part of a global engagement team with appropriate business acumen
Multi-language skills preferred (Minimum fluent English)