Is the link, point of contact between the customer local team and the support and Skillnet Inc. implementation team of the project.
Type of Employment: Permanent
Work Location: Mexico (remote)
Providing reports on status and overall performance
Ensuring that issues and risks are appropriately communicated and escalated for resolution. General man management of the local team allocated to the projects.
Maintain program level documentation and ensure posting of documentation to approved document repository and web site if applicable.
Produce status reporting, including milestone summary, key issues, risks, benefits, and summary of costs incurred.
Any other additional activities.
University or Technical degree directly related.
10+ years professional experience in the IT industry.
Bilingual in Spanish and English.
Excellent communication skills in both English and Spanish
Excellent academic profile
Experience in the retail industry or ecommerce
Project Management or ITL certifications a plus
Experience as a team leader, project manager or service manager with responsibilities of managing a technical team