End-point Engineer en Trantor

Endpoint protection troubleshooting.

Develop and maintain good communications and working relationships with teams and external clients.

Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deployment.

Act as the product SME, working together with product and engineering teams ensuring our customers and partners get the most out of our products.

Expand adoption of our product by utilizing new features and developing additional innovative use cases.

Candidate Profile

2-5 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required

Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto Cortex XDR, Crowd Strike or Cisco AMP (preferably any one of these or equivalent tools).

Experience as a Security Incident Responder or SOC analyst.

Familiarity with cloud technologies, providers (GCP, AWS, Azure), use-cases.

Networking experience in TCP/IP, OSI Model, troubleshooting, analysis.

Desire to have customer-facing experiences.

Basic Linux system administration & troubleshooting experience.

The ability to troubleshoot and maintain scripts in Python is a plus.

Good written and verbal communication skills.

BE/B.Tech in Computer Engineering / Electronics & Communications Engineering or their equivalent.

AWS/Azure/GCP certifications would be an added advantage.