Cisco Voice Consulting Engineer - Senior (Mantenimiento de Redes) - Remoto en Crossbridge

Our client is a technology consulting firm that helps organizations build and optimize their communication systems. This role is ideal for a consultant who enjoys guiding clients, solving problems quickly in dynamic environments, and supporting projects from both a technical and customer-facing perspective.

Required Qualifications:

· Analyzes customer scenarios, creates and implements optimal designs using Cisco Voice technologies

· Ability to guide customers to ideal outcomes required

· Performs rapid-fire break/fix in complex, occasionally stressful, environments

· Must be able to 'think on your feet'

· CCNP Collaboration required. CCIE Collaboration is a plus.

· A strong background in enterprise SIP conversions, SIP normalization, and outstanding CUBE configuration and programming around this is required.

· Experience in Microsoft Teams <> Call Manager implementation via direct routing is a significant plus.

· UCCX experience must be expert-level.

· Position is primarily work-from-home, with infrequent visits to customer sites. (Up to 10% travel within the US, it's very rare)

· Experience with QM products (Calabrio, etc) a plus

· Experience with paging and emergency management products (Singlewire, etc) a plus

· Periodically participates in the pre-sales process, assists in building BOMs. Assists in creating customer-facing materials.

· Provides regular and timely communication of project statuses to customers and the supervisor

· Experience and certifications with Webex Calling and Webex Contact Center are a significant plus.

· Prior experience in a consulting environment is a plus.

Soft Skills:

· Team player with a collaborative mindset.

· Adaptability to different client environments

· Confident presentation skills