Empleo de Java Support Proficient en Bogota, Colombia - Vacante 103622 - CO

Publicado hace más de 30 días.

Java Support Proficient en Softtek Colombia

Sueldo oculto

Bogota

Empleado de tiempo completo

Inglés: Nivel Avanzado

Requirements

Fluency in English is essential due to the necessity of attending meetings with users, where troubleshooting tasks may be required.

Comprehensive knowledge of PostgreSQL and SQL Server is a must, as most of the requests we receive need script execution.

Prior experience within support teams is preferred.

• Familiarity with usage of a ticketing tool is required.


Responsibilities

Availability on an hourly basis is crucial for our Oncall service. Expect to be called upon during critical issues which tends to occur 3-4 times a month, these tasks are shared amongst the team.

• Must exhibit proactiveness .

Manage application support by using a ticketing tool (Jira), also involves troubleshooting, and understanding the application processes.

• Required to enter calls with other teams for critical issues and cases.

• Expected to assist with application metrics , may also offer suggestions to the client.

Interest in the project you will be supporting is highly encouraged.


Required Languages

English Fluency: Advanced (96 - 100% proficiency)


Possible Job locations

Hybrid work model, Colombia.