Technical Support en Querétaro, Querétaro para Impulse Telecom - Hireline México
Encuentra más vacantes similares

Technical Support en Impulse Telecom

$ 15,000 a 20,000 MXN (Bruto)

Querétaro

Empleado de tiempo completo

Nivel de Inglés: Nivel Intermedio

About the company

Help the customer during the whole integration process of the pay platform, as well as the outcoming support for the integration of the proccess


Requirements

Systems Engineering Bachelor

 

English: Intermediate/Upper Intermediate

Currently living in Querétaro

Unemployed

Attach your updated CV

 

KNOWLEDGE:

Two years experience at least:

  Apps development in programming language such as JAVA, PHP, .NET, RUBY, PYTHON (ideal)

  API and plugins ecommerce

  E-Commerce platforms

  Experiencia en motores de pagos – Medios de pagos (deseable)

  Conocimiento en herramientas de gestión de incidentes

  Basic Linux

  ITIL

  Redes Intermedio

  Mysql

  Customer service

  Process tracking

 

Abilities:

 

            Initiative

            Punctuality

            Quality oriented

           Teamwork

            Work efectivity

 

Main responsabilities

         Customer integration to the pay platform with diferent programming language and e-commerce plugin.

         Take care of technical requirements of integration apps.

         Help customers by phone and e-mail.

         Offer solutions to the commercial sector for the efective platform integration.

         Analisys, cataloguing, prioritization, solution of incidents.

         Give solution to the customers alongside sells department.

 

Benefits

Base Salary

Social security

Life insurance