IT TECH SUPPORT ( telephone agent) en Querétaro, Querétaro para Integral Ares de Mexico S.A de C.V - Hireline México

Feria Virtual de Empleos de Tecnología

¡Más de 700 ofertas de trabajo en México, USA y Remoto!

Visitar feria
Encuentra más vacantes similares

IT TECH SUPPORT ( telephone agent)

$ 20,000 a 25,000 MXN (Bruto)

Remoto Temp: Querétaro

Empleado de tiempo completo

Nivel de Inglés: Nivel Avanzado


IT TECH SUPPORT

TRABAJO HIBRIDO

PRESENCIAL Y REMOTO.

REQUIREMENTS:

  • Excellent English communication skill (B2 based on the common European framework)
  • At least 1 year of experience in technical support via telephone.
  • Minimum completed High School (verifiable)
  • Availability to relocate to Queretaro.
  • Monthly rotation 24/7 will be required. They will work 5 days a week, 8 hours + 1 break hour per day; every month, labor days and hours will be established (night shift and weekends might be needed to be covered).
  • Experience with Services Now, Remedy, Zendesk, Saleforce or any other ticketing tool is desirable.
  • Experience troubleshooting computer hardware or software  (cell phone or modem troubleshooting does not apply).

WE OFFER:

- Salary range from  22k to 28k per month  (Depends on experience).
- Life Insurance
- Major Medical Insurance
- Food vouchers for $590 per month
- 30-day Christmas bonus
- 10 vacation days per year and increasing.
- Dental insurance
- Vacation bonus of 25%.

Interesados postularse por este medio.