IT Support Analyst en Benito Juárez, Ciudad de México para Teleperformance México - Hireline México

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IT Support Analyst

$ 10,000 a 15,000 MXN (Bruto)

Ciudad de México

Empleado de tiempo completo

Nivel de Inglés: Nivel Intermedio

Description: 

Application support and configuration, Identify and resolve desktop technical issues, including networking connectivity at the ops floor. Follow up the provisioning and de-provisioning process within the specified period; maintain the ops licenses, inventory, installation, and configuration. At the ops, floor configures and troubleshoot issues with Avaya phones.

  Responsible for:

Maintain up and running all the desktop (Computers) and applications at the ops and Staff area, providing appropriate troubleshooting with telecom/networking teams, as well as accomplishing the SLA (Service Level Agreement) Requirements.

  Qualifications: 

Bachelor's Degree in Computer Sciences or related 

At least 1-year experience in Tech Support 

Mid-Level English