IT Project and Support Leader en Tijuana, Baja California Norte para 3 Hunters - Hireline México
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IT Project and Support Leader en 3 Hunters

$ 60,000 a 70,000 MXN (Bruto)

Baja California Norte

Empleado de tiempo completo

Nivel de Inglés: Nivel Avanzado

Descripción

Job Description:  IT Project and Support Leader<br /> <br />  General role purpose<br /> <br /> Responsible of the delivery of IT solution and its technical components to the operations making sure<br /> they cover all business requirements.<br /> Lead one to many business systems projects of a more complex nature. Responsible for managing<br /> project teams, assigning individual responsibilities, identifying appropriate project resource needs and<br /> ensure timely completion of project. Must be familiar with project’s scope and objectives, as well as the<br /> role and function of each team member, to effectively coordinate the activities of the team.<br /> Communicates with Project Manager or above regarding status of specific projects.<br /> Project & Support Leader is responsible of the IT SLA’s with the customer for the ongoing operation.<br /> Job activities/responsibilities<br /> ● Master system capabilities of systems to determine how business requirements are fulfilled<br /> ● Develop project plans, coordinate and follow up project team during design, test and go live phases<br /> ● Conduct process/system design sessions to fulfill business requirements<br /> ● Collaborate with vendors and external partners during the delivery of support or new functionalities<br /> ● Understands PM methodologies for a successful execution during the delivery of IT projects<br /> ● Analyze, design, test, deploy and support solutions according to business requirements<br /> ● Provide internal/external visibility during projects and escalates when necessary<br /> ● Develop operations resources as system Super Users to assure technology is adopted and used<br /> as designed<br /> ● Coordinate, communicate, and develop detailed requirements in conjunction with the business<br /> ● Complete and/or coordinate the completion of all project components to meet customer satisfaction<br /> ● Ensure overall project success<br /> ● Apply PM methodologies during the delivery of projects<br /> ● Provide direction, training, and decision support to project staff<br /> ● Leverage the competencies of project associates to enhance project quality and accelerate results<br /> ● Manage applications team to provide support to on-going operations<br /> ● Apply understanding / knowledge of IT infrastructure components – e.g. networks, platforms, and<br /> operating systems<br /> ● Delivers with moderate to little day-to-day supervision from IT management<br /> <br />  Main Functions<br /> <br /> Function<br /> <br /> KPI (How is it<br /> measured?)<br /> <br /> 1.<br /> Master PM methodologies for a successful execution during the delivery of IT<br /> projects controlling time, budget and scope as well as effectively orchestrating all<br /> related resources<br /> <br /> 100% projects on time according to the timeline<br /> <br />

  1. Develop project plans, coordinate and follow up project team during design, test<br />

and go live phases<br /> <br /> 100% project timelines created within the first 2 weeks of the project<br /> <br />

  1. Complete and/or coordinate the completion of all project components to meet customer satisfaction<br />
<br /> 100% completion of all project plan activities<br /> <br /> 1. Ensure overall project success<br /> <br /> Up to 95 pts on customers satisfaction survey for all her/his projects<br /> <br /> &nbsp;Internal Relationships/Interactions<br /> &nbsp;External Relationships/Interactions<br /> <br /> &nbsp;Role profile<br /> <br /> Academic profile<br /> <br /> Bachelors Degree or equivalent in a relevant business or technical subject.<br /> Masters Degree or equivalent in a relevant technical subject.<br /> <br /> &nbsp;Lanjuages Description<br /> <br /> English Fluent<br /> <br /> &nbsp;Labor Experience<br /> (areas or functions)<br /> <br /> Description Years<br /> Desirable<br /> <br /> Designing and<br /> implementing WMS<br /> <br /> Experience of 3-6 year designing and implementing Warehouse<br /> Management Systems for complex operations. 3<br /> <br /> Leading project<br /> management<br /> methodologies<br /> <br /> Experience leading technical/operations team through project<br /> management methodologies (PMI, Scrum, Agile, etc) during systems<br /> implementation and process improvement projects covering:<br /> - Order Management System<br /> - ERP<br /> - Business Intelligence<br /> - Labor Management System<br /> - Billing Management System<br /> <br /> 3<br /> <br /> Project Management Professional project or program management experience of system<br /> design, development, or integration projects (packaged and custom<br /> solutions).3 years<br /> <br /> Designing projects Experience in planning major projects, including development of project<br /> proposals, business cases, project schedules, financial justification, etc. 2 years<br /> <br /> Project management software.<br /> <br /> Experience in the use of project management/planning software. 2 years<br /> <br /> &nbsp;Technical skills<br /> <br /> Manhattan WMOS<br /> Manhattan MIF<br /> Manhattan SCI<br /> Manhattan LM<br /> Manhattan Slotting<br /> SQL Developer<br /> <br /> &nbsp;Skills<br /> <br /> Proactivity&nbsp;<br /> Analytic&nbsp;<br /> Public Relations&nbsp;<br /> Stress management&nbsp;<br /> Visionary&nbsp;<br /> Negotiator&nbsp;<br /> Supply Chain knowledge&nbsp;<br /> Consulting skills&nbsp;<br /> Verbal and Written Communication&nbsp;<br /> Objective oriented&nbsp;<br /> Team work&nbsp;<br /> Self development&nbsp;<br /> Project management&nbsp;<br /> Problem solving&nbsp;<br /> Customer Orientation&nbsp;<br /> Goal Setting&nbsp;<br /> Team Building&nbsp;<br /> Tolerance to Ambiguity&nbsp;<br /> Assertiveness&nbsp;<br /> System/Process Orientation<br /> <br /> &nbsp;Main Location&nbsp;<br /> <br /> Tijuana, Baja California. M&eacute;xico<br /> <br /> <br /> <br /> &nbsp; Localidad

Tijuana

Experiencia

2 - 4 años