Desktop Support Analyst en Iztapalapa, Ciudad de México para Teleperformance México - Hireline México
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Desktop Support Analyst

Sueldo oculto

Ciudad de México

Empleado de tiempo completo

Nivel de Inglés: Nivel Avanzado

Description

Application support and configuration, Identify and resolve desktop technical issues, including networking connectivity at the ops floor. Follow up the provisioning and deprovisioning process within the specified period; maintain the ops licenses, inventory, installation and configuration. At the ops floor configure and troubleshot issues with avaya phones.

 

Responsible for

Maintain up and running all the desktop (Computers) and applications at the ops and Staff area, providing an appropriated troubleshooting with telecom / networking teams, as well as accomplish with the SLA (Service Level Agreement) Requirements.

 

Qualifications.

Bachelor's Degree in Computer Sciences or related

At least 1 year experience in Tech Support

Fluent Englis