Cloud Support Engineer II - Storage and Content Delivery, Support Engineering en Miguel Hidalgo, Ciudad de México para Amazon Web Services (AWS) - Hireline México
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Cloud Support Engineer II - Storage and Content Delivery, Support Engineering en Amazon Web Services (AWS)

Sueldo oculto

Ciudad de México

Empleado de tiempo completo

Nivel de Inglés: Nivel Avanzado


This role supports our services that focus on distributed, cloud infrastructure of AWS S3 storage, Cloudfront, Storage Gateway, Glacier, Simple Email Service, Snowball, AWS Elemental Media Services (Video streaming, Transcoding and storage solutions), Kinesis Video Streams, Elastic Transcoder, AWS Transfer for SFTP, Datasync and AWS Backup. Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.

#SupportEngineeringMEX
BASIC QUALIFICATIONS
  • Strong Unix/Linux or Windows system administration skills
  • Knowledge of client/server and distributed systems architectures.
  • Knowledge of filesystem, block and object storage.
  • Knowledge of Storage architectures and backup/DR strategies
  • Good understanding of networking protocols: DNS, HTTP, SSL, SFTP, TCP and UDP.
  • Experience operating and troubleshooting email services and SMTP.
  • Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position OR equivalent military experience.
  • 3+ years of professional experience
PREFERRED QUALIFICATIONS
  • Understanding of Content Delivery Networks
  • Experience troubleshooting filesystem, block and object storage
  • Experience with scripting (i.e. bash, Python, PowerShell etc.)
  • Detailed knowledge of storage protocols: iSCSI, NFS, SMB
  • Expertise with network troubleshooting and tools e.g. iperf, MTR, traceroute, dig,
  • Understanding of streaming video (H264, MP4, WEBM, HLS, Smooth Streaming)
  • Understanding of video compression & Delivery (Codecs & Containers, Streaming Protocols)
  • Prior working experience with AWS e.g. AWS S3 storage, Cloudfront, Storage Gateway, Glacier, Simple Email Service, Snowball, AWS Elemental Media Services, Kinesis Video Streams, Elastic Transcoder, AWS Transfer for SFTP, Datasync and AWS Backup.
  • Experience with Cloud architecture patterns and distributed computing concepts
  • Messaging and Queueing experience
  • Experience working with REST API based services
  • Exposure to OS and networking security concepts and standard methodologies.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit  https://www.amazon.jobs/en/ disability/us .